Onboarding
2 new clients in progress · Replaces paper checklist
JF
Hartley & Webb Consulting Ltd
Limited company · 5/12 steps · Jared Fletcher
JF
Kowalski Catering Ltd
Limited company · 2/12 steps · Janet Fletcher
Hartley & Webb Consulting Ltd
Enquiry received 14 Jun 2026 · Assigned: Jared Fletcher · Co. no. (pending)
5/12
Steps done
Progress
5 of 12 steps complete — 7 remaining
At step 12, this checklist is marked "handover safe" — any staff member can pick up the client. Currently: Jared Fletcher only.
Due diligence & engagement
Initial enquiry received and logged
Received via website form · 14 Jun 2026
Conflicts check completed
No conflicts found · Cleared 15 Jun 2026
Engagement letter sent to client
Sent via DocuSign · 16 Jun 2026
Engagement letter signed and returned
Signed by both directors · 18 Jun 2026
AML identity check — all directors
2 directors verified via Credas · 19 Jun 2026
Setup & systems
Set up Xero account and invite client
In progress — Jared setting up chart of accounts for consultancy · Due 23 Jun 2026
7
Add to Companies House monitoring
Required for Ltd co. clients — alerts on confirmation statements and PSC changes
8
Transfer from previous accountant — 64-8 / authorisation
Awaiting client to confirm previous firm name · Previous accountant: Warrington Tax Services
9
Previous accounts and tax returns received
Need last 3 years · Blocked on step 8
10
VAT registration confirmed / applied
Turnover above threshold — client opted to register · Application pending
11
Payroll setup (if applicable)
Client has 3 employees — payroll to be set up in Xero Payroll
12
Welcome call completed — hand to ongoing team
Final step — marks this client as "handover safe"